Ordering is Easy and Risk Free!
Risk Free: Garanz Ballbaranz
PROJECT ALOHA is committed to customer satisfaction. If you receive merchandise that you are NOT stoked on for any reason, simply return it to PROJECT ALOHA within 30 days — in the condition that you received it — and a refund will be applied to your credit card. If you'd like a similar item, but in a different size, we will exchange it if we have it in stock. Sometimes we have stock keeping issues and inventory will sell out and still be shown as available online. We hate when this happens, but it happens. We always try and work this out with you, the customer, to your satisfaction. We usually send an email with some solutions and if your are not totally satisfied we'll refund your purchase.
Returns should be sent to:
Pinky & Thumb LLC
620 A Taylor Station Rd. Gahanna, OH 43230
In the event of defective merchandise, return it and we'll replace the damaged piece depending on if it is in stock. If the returned item is out of stock we will replace it with a similar item. We will contact you and work through it with you, as we want you to be happy with your purchase.
*We offer FREE SHIPPING on all regular priced merchandise. Free shipping is limited to domestic orders only. International shipping is a flat rate of $25 USD up to 2 lbs. and is shipped First Class through the USPS.